“Before ordering my new company car I was told to contact Tom at Arbury by a colleague who had been impressed by his proactive customer service. I wasn’t sure If I wanted a Skoda so I was looking at lots of options. I emailed Tom and within 24 hours I had several quotes and all the information that related to those quotes. At the same time I had emailed two other companies for respective quotes, it took them 3 or 4 days to answer basic questions, get quotes back etc., by this time Tom had been so proactive and efficient I had found the car I wanted, answered any questions I raised, discussed lead times and confirmed the order. Tom is very efficient, without doubt I would go straight back to him when ordering my next car. He kept me informed regarding delivery and contacted me today (the day after delivery) to ensure I was happy. On top of Tom’s excellent service the vehicle was delivered 3 weeks earlier than previously discussed. Tom is an asset to Skoda”.
Peugeot Partner Professional Van
Thank you Simon for your great service and support in the arrangement of my Contract Hire van. Wonderful to know that everything could happen so seamlessly and that you were always at the end of the line to answer my questions.
Beautiful Rooms by Zoe
Peugeot 208 GTi
I have had two cars from Arbury this month a Skoda Yeti and Peugeot 208. The service has been absolutely first class. I have dealt with Tom Patrick on both. Will recommend Tom very highly to friends and colleagues.
New Skoda Fabia
Thanks for all your help throughout, you've been excellent and made the whole process very straightforward and painless. We would certainly recommend you and skoda to anyone who asks
I would like to say Michael Woodhouse has been fantastic from start to finish, the efficient response and fantastic customer service made me choose yourselves.
Love the car, thank you.
Kevin & Emily Weyer
Skoda Octavia VRS
Thanks for all your help, superb service from you and the Skoda people.
Peugeot Partner Van
Thank you for all your help to date Scott, you have been invaluable.
Thanks for all the help over the years
Thanks for always maintaining a professional service for IPU.
Very impressed with Scott Stenning of Arbury Fleet Sales. Quickly sorted out my requirements and produced necessary information to quickly arrive at a good solution. The difference in approach, compared to my local franchise, is likely seal a deal.
The response time was excellent I shall definitely be having a look at this car.
I would like to give some really positive feedback about James Mackay.
He was my point of contact for the lease of a Peugeot 108 and was very helpful through the whole process.
He always keep me up to date, was very professional and friendly.
He gives a great impression of the company and I would not hesitate to recommend you to friends and family in the future.
Tom and Scott from Peugeot have been very proactive, and as a result I have a very good comfort factor when dealing with Arbury.
Thanks very much for all your help. I'd have no hesitation in recommending Arbury to anyone!
Thank you for your excellent work. It's been a pleasure doing business with you.
I just wanted to say a huge thankyou to Simon and the team for our new vehicle and the exceptional service we received from Arbury fleet.
We look forward to placing our next order with you in the new year.
Adam Powell - Intech Property Services
Skoda Octavia Scout
Very pleased and excellent service from James Mackay at Arbury
Peugeot Partner Van
We have had dealings with many different vehicle supply companies over the years and have found Arbury to be the best. James Mackay made the process painless from choosing a van to after sales care. He has restored our faith in the industry. His friendly professional manner is to be applauded - we would recommend without a doubt his services and that of Arbury Fleet & Business Sales at Bromsgrove.
Dan from Business Reply Limited
Peugeot Expert Van
On behalf of myself, Tricky Rob (Golf Show) & Rhodium Events, can I thank you all (especially Tom Patrick) for a smooth and professional business deal with the Arbury Group.
Russ Ashman & Rob Brown
Skoda Superb Estate
Very impressed with Tom Patrick at Arbury Group Skoda. Initial phone call within an hour, multiple quotes for options, good follow up.
I'd like to place on record my thanks to Peter Carter for his excellent customer care in connection with the purchase of my new car (which I'm delighted with) and the superb after sales service that Peter subsequently provided.
I don't give accolades easily - in this case it is fully justified.
New Citroen C1
Many thanks James,
thank you for your efficient work and making a seemingly scary process effortless.
2 Nissan Navara Tekna 2.3 DCi Automatic
Outstanding customer service, transparent pricing, a pleasure to do business with. If your looking for a company car or commercial vehicle, give James Mackay the opportunity to explain what vehicles he has to offer.
Stuart Walker - P&W Engineering Services
Peugeot Boxer Van
I just wanted to say thank you to you both for securing delivery of our sparkly new van today!
Michael – thank you so much for getting this all in place before your weekend away.
Louisa Smith - Vivarail LTD
This is a small note of thanks for the effort and professional service of one of your sales team, James Mackay. He recently quoted for a Nissan vehicle lease deal for me. The price was competitive and the transaction went extremely smoothly. The initial vehicle offered from stock had been sold by the time we had come to agreement, but James quickly located another suitable vehicle. He made the whole process of leasing a vehicle from Arbury extremely simple, quick and efficient. Excellent service should not be ignored. Please give James a pat on the back.
I'm also very happy with the car.
Many thanks again. I will recommend your company and James to friends.